The invoice is the fact
A warranty period is only as reliable as the purchase date behind it. We anchor every appliance to a verified invoice, so the dates are not a matter of memory.
About
Appliance ownership in Indiadeserves better paperwork.
Most households own five or six appliances from four different brands, each with its own warranty term, its own service number, and an invoice that lives in a drawer. We are building the place where all of that finally sits together.
Why
The problem is not the repair.It is the proof.
When an appliance fails, the argument is almost never about whether it is broken. It is about when it was bought, what the term was, and who is responsible.
The server does the maths
Warranty status is computed centrally from the verified purchase date and the manufacturer term. The app shows the answer; it does not invent one.
A request has a state, not a mood
Every service request moves through defined stages with a timestamp on each. “Someone will call you” is not a status.
Nothing chargeable without consent
Work outside cover is quoted first and waits for your approval. No approval, no charge.
How we work
Four commitmentswe hold ourselves to.
- We do not guess your dates
- If we cannot read something from your invoice, we ask you rather than filling in a plausible value. Every field we extract is shown back to you for correction before it is saved.
- We collect the minimum
- Your appliances, your invoices, and a way to reach you. We do not sell personal data and we do not use your invoices for advertising.
- We publish terms before payment
- Chargeable work is spelled out — what it covers, what it excludes and what it costs — before you commit. Where a term is still being finalised, we say so instead of inventing one.
- You can leave
- Account deletion is available in the app, and we tell you plainly what is erased and what we are legally required to keep.
Where we are
Who is behindMS Care.
MS Care is run by MS CARE, based in Ranebennur, Haveri district, Karnataka. The app keeps your appliance bills and warranties in one place, and books repairs, installations and uninstallations with each manufacturer’s authorised service centres, so genuine parts are used.
MS CARE, Ranebennur, Haveri district, Karnataka 581115, India. Email muhaimeen@mscare.in — we do not have a public phone line.
Questions about what we door how we do it?
We would rather answer a hard question now than a complaint later.